How our redesign took Lytesnap from working MVP to market-ready marketplace

We designed Lytesnap as a two-sided platform where onboarding serves two goals: it helps coaches launch their services and assists students in creating a request and starting their search.

For coaches, onboarding is about setting up and activating the profile. Because that means collecting a lot (from basic information and session details to pricing, availability, and payments), we broke it into sequential steps so nothing gets skipped. Moving through one stage at a time reduced the chance of incomplete profiles and helped coaches reach a bookable, payable state sooner.

For students, onboarding does the opposite job: it builds a request. A guided flow asks for one parameter at a time, moving the student from a general intention to a specific request. Setting each choice in turn removes uncertainty and narrows the options, so even a first-time visitor reaches search with a clear request, ready to book.

We designed the search as a two-level process. The home page is a simple entry point: students type a query or pick a sport on an interface light enough to use right away. 

The results page opens up deeper control. Filters cover the parameters students care about, sport, date, location, price, distance, schedule, specialization, and tags, with dedicated controls for ranges and time slots and the option to save a set for next time. Students reach a realistic shortlist without being overwhelmed with options.

We built the coach profile as the decision-making layer before booking, so everything a student needs to judge a coach is on one page. The information is grouped into clear sections, each answering a specific question, which keeps the page easy to scan and lets students size up a coach without clicking through to other screens.

Booking carries straight on from there. Scheduling lives in the profile, so students pick a slot without leaving the page. Confirmation and payment keep the same momentum: details, price, and terms sit in one place, and a few steps turn an interested visitor into a paying booking.

Our team brought every key student task into one place: lessons, messages, and history all live in a single dashboard, so students always know where their training stands.

Because chat is tied to each lesson, the conversation with a coach stays beside the booking it concerns and the whole history stays on Lytesnap. Students manage their training and talk to their coach in one spot, which keeps them active on the platform.

We gave coaches one workspace to run the business side of coaching. Incoming requests land in a single To-do view that shows the time, location, and pay for each one, so coaches accept or decline on the spot without chasing details across screens. The Schedule and Insights views complete the picture: coaches manage their workload and set availability in one calendar, and track income, hours, and progress in another.