How Lazarev.agency rebuilt Big Green Banners into a self-serve banner ordering platform

On the Big Green Banners site, starting a banner order used to mean hunting for a way in and reaching for the phone. 

Lazarev.agency opened the homepage with a direct route to building a banner, so a customer can commit to an order without waiting for the team. After checkout, a confirmation screen shows the full order so the buyer can see it was placed correctly. The platform now closes orders on its own, without the team fielding a call for each one.

In the Big Green Banners builder, every order rides on getting size, resolution, material, and finishing right before it reaches production. 

Lazarev.agency gave buyers a guided spec builder with a live scale preview, which shows choices a non-expert would otherwise guess at as they make them. Inline help and a direct line to the team sit beside each decision, so a stuck buyer gets an answer without dropping the order. 

Banners now reach the print floor matching what the customer intended, sparing the rework a wrong material or resolution used to cost.

After checkout on the old Big Green Banners site, a customer's order view went dark until it shipped. 

Lazarev.agency built an Active Orders view where each job shows its current production stage and all relevant details. A buyer can see where a banner stands without emailing to ask, and reach the team from the same screen if something looks off. 

Businesses ordering banners for back-to-back campaigns get the status visibility to keep them coming back, sparing them the chase for updates.

Big Green Banners customers order from wherever they happen to be, often on a phone between meetings. 

Lazarev.agency shaped a consistent set of controls and layouts, so building a banner and tracking its production behave the same on desktop, tablet, and phone. 

A buyer who starts on a laptop and checks status on a phone meets the same interface both times, with nothing to relearn. An order can be finished on whatever device is in hand, without holding it for a desktop later.