How Lazarev.agency's redesign doubled Fusion Power's daily client capacity
About the project
Fusion Power installs solar panels across the US, running every job from lead generation through documentation and installation. Those four stages lived across separate tools. Information dropped between departments and projects waited on handoffs. Capacity was capped by coordination, even though crews and demand had room to grow.
Here's how Lazarev.agency redesigned Fusion Power's platform, doubling the number of clients served daily.
2x
increase in the number of clients served daily.
2.4h
of daily work time saved by streamlining project handoffs between departments.
Faster daily coordination across thousands of workers
Fusion Power's operations ran across five disconnected tools. Lazarev.agency consolidated them into one platform where onboarding and training modules prepare new employees, a task system delegates work across thousands of field workers, and a built-in messenger carries every project conversation.
As a result, coordination no longer depends on someone remembering which tool holds the answer. Fusion Power now serves twice as many clients per day with the same workforce.
New hires reach productive work on practice projects
Fusion Power hires continuously to keep pace with its growth, and every new employee needs extensive training. Our team built a dedicated onboarding section into the platform, where new hires work through simulated projects modeled on real jobs. Mentors follow progress and correct course through the same messenger the team uses daily.
Less travel time, more jobs finished per crew
Hundreds of Fusion Power employees pick up new jobs daily across wide service areas, where a badly ordered route costs hours of driving. Lazarev.agency built task sorting into the platform, weighing client schedules, employee location, and priority level together. Crews take the highest-priority job closest to them. Driving time drops and crews fit more installations into the same working day.
A single project record to end handoff delays
Before the redesign, each Fusion Power department worked in its own tool, and every handoff added delay. Lazarev.agency brought all four stages onto a single project page, visible to every department in real time. Nothing gets lost between systems, and no one rebuilds a record already filled in upstream. Fusion Power recovered 2.4 hours of work time per employee each day from those handoffs alone.
Faster replies from one project inbox
Fusion Power teams reached each other by email, SMS, and several messaging apps, so a question about a job could sit unanswered while people checked the wrong channel.
We built a centralized Inbox into the platform, collecting every message tied to a given project or task. Attachments, approvals, and status updates stay filed under the job they belong to. Field crews and office staff find a job's full thread in seconds, and no message goes missing between apps.
Frequently asked questions
Common questions
about this topic
How can platform unification improve operational efficiency in solar installation companies?
Lazarev.agency built a single platform for SolarDrive that unified lead generation, documentation, permitting, and installation stages. This eliminated communication gaps from using five different tools, streamlining workflows and doubling client capacity.
What are the benefits of centralizing project communication?
We centralized all project communications into one inbox for SolarDrive, enabling faster response times and better team coordination, which significantly reduced errors and saved valuable work hours.
How does task sorting by priority and location enhance team productivity?
Implementing task sorting helped SolarDrive teams focus on the most urgent and nearby jobs first, optimizing resource allocation and shortening project timelines.
Why is integrating project history important for managing complex workflows?
SolarDrive’s new platform consolidated the entire project history on a single page, allowing teams to access past data easily and make informed decisions quickly, reducing delays caused by information silos.
How much work time can be saved by streamlining workflows with a unified platform?
By consolidating multiple tools into one platform, SolarDrive saved approximately 2.4 hours of daily work time per employee, boosting overall efficiency and capacity.
How does simulating real projects during development improve platform usability?
Lazarev.agency simulated actual SolarDrive projects to test and refine the platform, ensuring it matched real operational needs and provided intuitive user experiences from day one.
What impact can platform unification have on client capacity for solar installation businesses?
Thanks to the unified platform, SolarDrive doubled its client capacity, allowing the company to handle more projects simultaneously without sacrificing quality or efficiency.
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