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UX research that changed the brief

UX research answers what people do, which is rarely what they say. These cases cover UX research that reshaped a product's direction.

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Scaleups

Logistics

UI/UX design

UX research

Design system

Product design

Digital transformation

Branding

Usability

Efficiency

Logistics

28 May 26

How our logistics platform design fixed Flikair's costliest bottleneck

Flikair’s challenge was the cost of finding the right data too late. Lazarev.agency redesigned the logistics platform around faster operational decisions, helping teams spot risks sooner, configure shipments with confidence, and stay in control from desk to terminal.

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Flikair logo displayed on a light blue background, featuring a stylized double-chevron mark and a flowing wave graphic.

Enterprises

Media

Community

Travel

UI/UX design

UX research

Web design

Design system

Digital transformation

Branding

Growth

Media

Community

Travel

21 May 26

Lviv.travel attracted 300,000+ foreign visitors in the first year after launch

A city with 2.2M annual visitors had no true digital front door. Lazarev.agency built Lviv.travel into a mobile-first tourism platform that helped attract 300K+ foreign visitors while turning trip planning into a seamless, city-wide experience.

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Two smartphones displaying the Lviv travel app with city events, restaurant discovery, and Lviv City Card features against a vibrant green background.

Scaleups

SaaS

Industrial

UI/UX design

UX research

Design system

Product design

Usability

Conversion

Efficiency

SaaS

Industrial

23 Apr 26

How energy management software design helped industrial consultants drive smarter resource optimization

Explore how Lazarev.agency designed a data-driven platform for Thorn Associates, enabling smarter energy optimization, faster decisions, and higher engagement across enterprise sustainability workflows.

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A laptop displays a dark-themed dashboard showing total mill energy consumption metrics and graphs.

Scaleups

SaaS

Industrial

UI/UX design

UX research

Design system

Product design

Redesign

Digital transformation

Branding

Growth

Usability

Conversion

Efficiency

SaaS

Industrial

20 Apr 26

How an industrial SaaS UX redesign reduced task completion time by 65%

Explore how Lazarev.agency redesigned Qore8’s industrial asset management platform, removing workflow bottlenecks, boosting productivity, and cutting task completion time by 65%.

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A laptop displays a design software interface, showing engineering documentation and schematics for a mechanical component.

Scaleups

Media

Community

UX research

Branding

Efficiency

Recognition

Media

Community

30 Mar 26

How we helped a new streaming aggregator build a bold identity and stand out in a crowded market

Discover how Lazarev.agency built StreamingBar's scalable identity system & brand book designed for growth.

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Streamingbar logo

Scaleups

SaaS

UI/UX design

UX research

Web design

Design system

Product design

Redesign

Digital transformation

Growth

Conversion

Revenue

SaaS

26 Mar 26

How we elevated a digital marketing firm’s online presence

Discover how Lazarev.agency, top-rated AI UX UI design agency, transformed Customer City early-stage brand.

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Two tablets displaying a vibrant CRM interface, showcasing sales metrics and performance charts against a blue background.

Scaleups

SaaS

UX research

Web design

Product design

Redesign

Digital transformation

Growth

Usability

Conversion

Revenue

Efficiency

Retention

SaaS

28 Aug 25

How Lazarev.agency redesigned LeadFuze to help B2B teams reach the right leads faster

LeadFuze transformed powerful sales data into a search experience every team could use. Lazarev.agency redesigned the platform with guided search, automated account lists, and smarter prospect qualification, helping sales teams find, evaluate, and reach the right leads faster.

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LeadFuze lead lists dashboard showing Fuzebot automation status, total leads, and leads remaining for each list.

Startups

SaaS

Logistics

UI/UX design

UX research

Web design

Product design

Redesign

Usability

Conversion

Revenue

SaaS

Logistics

18 Aug 25

How Lazarev.agency redesigned Shiplux to make transparent vehicle shipping the easy choice

Shiplux transformed vehicle shipping into a transparent, confidence-driven booking experience. Lazarev.agency redesigned the platform around upfront pricing, guided quote requests, shipment visibility, and trust-building touchpoints, helping customers move from quote to booking with greater certainty.

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Shiplux homepage hero on a laptop, with a red long-haul truck, the headline "Premier Vehicle Transport Service," and a pickup-to-delivery quote bar with a Get a Quote button.
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