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UX research that changed the brief

UX research answers what people do, which is rarely what they say. These cases cover UX research that reshaped a product's direction.

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Scaleups

Logistics

UI/UX design

UX research

Design system

Product design

Digital transformation

Branding

Usability

Efficiency

Logistics

28 May 26

How our logistics platform design fixed Flikair's costliest bottleneck

Flikair’s challenge was the cost of finding the right data too late. Lazarev.agency redesigned the logistics platform around faster operational decisions, helping teams spot risks sooner, configure shipments with confidence, and stay in control from desk to terminal.

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Flikair logo displayed on a light blue background, featuring a stylized double-chevron mark and a flowing wave graphic.

Enterprises

Media

Community

Travel

UI/UX design

UX research

Web design

Design system

Digital transformation

Branding

Growth

Media

Community

Travel

21 May 26

Lviv.travel attracted 300,000+ foreign visitors in the first year after launch

A city with 2.2M annual visitors had no true digital front door. Lazarev.agency built Lviv.travel into a mobile-first tourism platform that helped attract 300K+ foreign visitors while turning trip planning into a seamless, city-wide experience.

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Two smartphones displaying the Lviv travel app with city events, restaurant discovery, and Lviv City Card features against a vibrant green background.

Scaleups

SaaS

Industrial

UI/UX design

UX research

Design system

Product design

Usability

Conversion

Efficiency

SaaS

Industrial

23 Apr 26

How energy management software design helped industrial consultants drive smarter resource optimization

Explore how Lazarev.agency designed a data-driven platform for Thorn Associates, enabling smarter energy optimization, faster decisions, and higher engagement across enterprise sustainability workflows.

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A laptop displays a dark-themed dashboard showing total mill energy consumption metrics and graphs.

Scaleups

SaaS

Industrial

UI/UX design

UX research

Design system

Product design

Redesign

Digital transformation

Branding

Growth

Usability

Conversion

Efficiency

SaaS

Industrial

20 Apr 26

How an industrial SaaS UX redesign reduced task completion time by 65%

Explore how Lazarev.agency redesigned Qore8’s industrial asset management platform, removing workflow bottlenecks, boosting productivity, and cutting task completion time by 65%.

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A laptop displays a design software interface, showing engineering documentation and schematics for a mechanical component.

Scaleups

Media

Community

UX research

Branding

Efficiency

Recognition

Media

Community

30 Mar 26

How we helped a new streaming aggregator build a bold identity and stand out in a crowded market

Discover how Lazarev.agency built StreamingBar's scalable identity system & brand book designed for growth.

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Streamingbar logo

Scaleups

SaaS

UI/UX design

UX research

Web design

Design system

Product design

Redesign

Digital transformation

Growth

Conversion

Revenue

SaaS

26 Mar 26

How we elevated a digital marketing firm’s online presence

Discover how Lazarev.agency, top-rated AI UX UI design agency, transformed Customer City early-stage brand.

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Two tablets displaying a vibrant CRM interface, showcasing sales metrics and performance charts against a blue background.

Startups

AI

Web3

Legaltech

UI/UX design

UX research

Design system

Product design

Digital transformation

AI product design

Usability

Efficiency

AI

Web3

Legaltech

18 Sep 25

How Lazarev.agency helped Kontrak IQ recover value and reach signature sooner

Kontrak IQ transformed contract intelligence into everyday business decisions. Lazarev.agency designed an AI-powered contract management platform that helps legal, finance, and operations teams prioritize work, accelerate negotiations, and uncover commercial value through actionable insights.

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Kontrak IQ home dashboard showing a personalized welcome, summary cards for recommended actions, contracts needing attention, and expiring contracts, a suppliers table.

Startups

Health

UI/UX design

UX research

Web design

Redesign

Growth

Usability

Funding

Health

18 Sep 25

How a new digital platform made CannBioRex's science legible to the people who fund it

CannBioRex transformed groundbreaking biotech research into a platform investors could confidently evaluate. Lazarev.agency designed a digital experience that makes complex science accessible while connecting investors, researchers, and partners through clear, audience-specific journeys.

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CannBioRex Pharmaceuticals website displayed on a desktop monitor, featuring a laboratory researcher using a microscope and the headline “Pursuing a Higher Standard.”

Startups

Media

Web3

UX research

Design system

Product design

Growth

Revenue

Retention

Funding

Media

Web3

15 Sep 25

How Aerie's redesigned art marketplace lifted engagement on both sides

Aerie turned a closed, instinct-driven art market into a two-sided marketplace where artists monetize their work and investors trade it like a real asset. Lazarev.agency's redesign paired data-rich analytics and provenance dossiers with curated live auctions — so every high-value deal stays on the platform.

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Horizontal cover image of fanned Aerie artwork cards floating over a dark teal grid scattered with small portrait thumbnails, the front card showing "The Make Believer (2009)" by Lennon Montgomery at a $56,890 starting price.

Scaleups

SaaS

Logistics

UX research

Web design

Design system

Product design

Redesign

Digital transformation

Growth

Usability

Conversion

Revenue

Efficiency

SaaS

Logistics

15 Sep 25

How Lazarev.agency redesigned Bluwalk to get car-less drivers earning across the gig economy faster

Bluwalk opened the gig economy to people without a car. Lazarev.agency designed a mobile-first platform that guides drivers from registration to their first paycheck by unifying vehicle rentals, partner onboarding, earnings management, and compliance into one seamless experience.

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Bluwalk driver dashboard on a laptop, showing combined earnings, connected partners, income, invoices and the active rental.

Startups

SaaS

Media

UI/UX design

UX research

Web design

Product design

Redesign

Digital transformation

Usability

Revenue

Efficiency

Retention

SaaS

Media

11 Sep 25

How Lazarev.agency rebuilt Big Green Banners into a self-serve banner ordering platform

Big Green Banners turned custom printing into a self-serve digital experience. Lazarev.agency redesigned the ordering platform with guided product configuration, artwork uploads, and real-time order tracking, making banner purchases faster, more accurate, and easier to repeat.

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Big Green Banners homepage on a laptop with a Build Your Banners call to action.

Scaleups

SaaS

Travel

UI/UX design

UX research

Product design

Redesign

Digital transformation

Usability

Revenue

Efficiency

SaaS

Travel

04 Sep 25

How Lazarev.agency redesigned Dirs21 to win more direct hotel bookings

Dirs21 transformed direct hotel booking into a fast, confidence-building experience. Lazarev.agency redesigned the booking journey to guide guests from room selection to payment with clear pricing, intuitive navigation, and a seamless checkout across every device, helping hotels capture more direct reservations.

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Dirs21 booking app on a laptop showing the availability step with room results and a live booking summary.
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