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Usability improvements users noticed
Usability is invisible when it works and infuriating when it doesn't. These cases cover usability issues we found in testing and what changed afterward.
How our sportswear e-commerce website design helped Royalty Apparel cut order turnaround 8x
Royalty Apparel turned its website from an order form into a self-service sales engine. Lazarev.agency redesigned the e-commerce experience so team managers could create and order custom merchandise on their own, cutting order turnaround by 8× while unlocking direct fan sales.
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How we rebuilt Tratta from a fragmented debt collection platform into a cohesive fintech product
Tratta’s product worked, but the experience got in the way. Lazarev.agency rebuilt the platform into a cohesive fintech ecosystem with scalable infrastructure, a smooth payment experience, and a configurable admin environment designed to increase retention and revenue.
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How Rentcredit's B2C property management design gave landlords and tenants equal footing on every deposit
Rentcredit replaced deposit disputes with a shared source of truth. Lazarev.agency designed a property management platform where landlords and tenants work from the same verified records, making deposits, inspections, and property history transparent from move-in to move-out.
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How Lazarev.agency helped Kontrak IQ recover value and reach signature sooner
Kontrak IQ transformed contract intelligence into everyday business decisions. Lazarev.agency designed an AI-powered contract management platform that helps legal, finance, and operations teams prioritize work, accelerate negotiations, and uncover commercial value through actionable insights.
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How a new digital platform made CannBioRex's science legible to the people who fund it
CannBioRex transformed groundbreaking biotech research into a platform investors could confidently evaluate. Lazarev.agency designed a digital experience that makes complex science accessible while connecting investors, researchers, and partners through clear, audience-specific journeys.
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How Lazarev.agency redesigned Bluwalk to get car-less drivers earning across the gig economy faster
Bluwalk opened the gig economy to people without a car. Lazarev.agency designed a mobile-first platform that guides drivers from registration to their first paycheck by unifying vehicle rentals, partner onboarding, earnings management, and compliance into one seamless experience.
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How Lazarev.agency rebuilt Big Green Banners into a self-serve banner ordering platform
Big Green Banners turned custom printing into a self-serve digital experience. Lazarev.agency redesigned the ordering platform with guided product configuration, artwork uploads, and real-time order tracking, making banner purchases faster, more accurate, and easier to repeat.
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How Lazarev.agency redesigned Dirs21 to win more direct hotel bookings
Dirs21 transformed direct hotel booking into a fast, confidence-building experience. Lazarev.agency redesigned the booking journey to guide guests from room selection to payment with clear pricing, intuitive navigation, and a seamless checkout across every device, helping hotels capture more direct reservations.
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How Lazarev.agency redesigned FunditOn to move donors from hesitation to giving
FunditOn transformed community fundraising into an experience donors could trust. Lazarev.agency redesigned the platform with credibility-focused donation flows, guided campaign creation, and a scalable design system that helps fundraisers launch faster and encourages repeat giving.
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