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UX research that changed the brief

UX research answers what people do, which is rarely what they say. These cases cover UX research that reshaped a product's direction.

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Scaleups

Logistics

UI/UX design

UX research

Design system

Product design

Digital transformation

Branding

Usability

Efficiency

Logistics

28 May 26

How our logistics platform design fixed Flikair's costliest bottleneck

Flikair’s challenge was the cost of finding the right data too late. Lazarev.agency redesigned the logistics platform around faster operational decisions, helping teams spot risks sooner, configure shipments with confidence, and stay in control from desk to terminal.

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Flikair logo displayed on a light blue background, featuring a stylized double-chevron mark and a flowing wave graphic.

Enterprises

Media

Community

Travel

UI/UX design

UX research

Web design

Design system

Digital transformation

Branding

Growth

Media

Community

Travel

21 May 26

Lviv.travel attracted 300,000+ foreign visitors in the first year after launch

A city with 2.2M annual visitors had no true digital front door. Lazarev.agency built Lviv.travel into a mobile-first tourism platform that helped attract 300K+ foreign visitors while turning trip planning into a seamless, city-wide experience.

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Two smartphones displaying the Lviv travel app with city events, restaurant discovery, and Lviv City Card features against a vibrant green background.

Scaleups

SaaS

Industrial

UI/UX design

UX research

Design system

Product design

Usability

Conversion

Efficiency

SaaS

Industrial

23 Apr 26

How energy management software design helped industrial consultants drive smarter resource optimization

Explore how Lazarev.agency designed a data-driven platform for Thorn Associates, enabling smarter energy optimization, faster decisions, and higher engagement across enterprise sustainability workflows.

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A laptop displays a dark-themed dashboard showing total mill energy consumption metrics and graphs.

Scaleups

SaaS

Industrial

UI/UX design

UX research

Design system

Product design

Redesign

Digital transformation

Branding

Growth

Usability

Conversion

Efficiency

SaaS

Industrial

20 Apr 26

How an industrial SaaS UX redesign reduced task completion time by 65%

Explore how Lazarev.agency redesigned Qore8’s industrial asset management platform, removing workflow bottlenecks, boosting productivity, and cutting task completion time by 65%.

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A laptop displays a design software interface, showing engineering documentation and schematics for a mechanical component.

Scaleups

Media

Community

UX research

Branding

Efficiency

Recognition

Media

Community

30 Mar 26

How we helped a new streaming aggregator build a bold identity and stand out in a crowded market

Discover how Lazarev.agency built StreamingBar's scalable identity system & brand book designed for growth.

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Streamingbar logo

Scaleups

SaaS

UI/UX design

UX research

Web design

Design system

Product design

Redesign

Digital transformation

Growth

Conversion

Revenue

SaaS

26 Mar 26

How we elevated a digital marketing firm’s online presence

Discover how Lazarev.agency, top-rated AI UX UI design agency, transformed Customer City early-stage brand.

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Two tablets displaying a vibrant CRM interface, showcasing sales metrics and performance charts against a blue background.

Scaleups

Web3

Fintech

UI/UX design

UX research

Web design

Design system

Product design

Redesign

Digital transformation

Efficiency

Retention

Web3

Fintech

23 Mar 26

How Lazarev.agency's redesign raised Fractal Protocol's usability by 165%

See how Lazarev.agency turned a complex marketing tool into a clean, trustworthy platform with modern design.

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Screenshot of the Fractal Protocol dashboard displaying total balance, debt, PnL, and lifetime return metrics in a dark theme.

Startups

Travel

UI/UX design

UX research

Web design

Design system

Product design

Redesign

Digital transformation

Usability

Conversion

Efficiency

Travel

16 Mar 26

How we helped a TravelTech company redefine flight search through comfort and clarity

Explore TravelTech search experience refined for speed, clarity, and smoother traveler decisions.

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An airplane on the runway with various flight tickets showing prices and options labeled "Better," "Cheaper," and "Better and Cheaper."

Scaleups

Media

Community

UI/UX design

UX research

Web design

Design system

Product design

Digital transformation

Branding

Growth

Usability

Conversion

Recognition

Media

Community

09 Mar 26

How we helped an online video platform maximize viewer engagement and revenue through analytics-driven design

See how Streamingbar boosted engagement & revenue with analytics-driven design & personalized recommendations.

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Overlapping media rating cards on a red background — Inception (9.1), The Last of Us (7.3) and Ted Lasso (7.8) — with the show poster centered.

Scaleups

SaaS

Industrial

UI/UX design

UX research

Design system

Product design

Redesign

Digital transformation

Growth

Efficiency

Retention

SaaS

Industrial

05 Mar 26

How Lazarev.agency's redesign doubled Fusion Power's daily client capacity

Discover how Lazarev.agency helped Fusion Power unify operations into a single platform, reducing time, and doubling client capacity.

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Monitor on a purple background showing a light-themed analytics dashboard with area charts and KPI cards.

Scaleups

Legaltech

UI/UX design

UX research

Web design

Design system

Product design

Redesign

Digital transformation

Branding

Usability

Efficiency

Funding

Legaltech

02 Mar 26

How we helped LegalTech company drive a $400,000 recovery for a law firm

Explore how Lazarev.agency helped LegalTech firm eDiscovery Assistant streamline workflows, reduce research time by 75%, and save litigators hours.

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eDiscovery Assistant: Laptop on a lavender background showing a dashboard with a color-coded US map and stat cards.

Scaleups

Web3

Fintech

UI/UX design

UX research

Web design

Design system

Product design

Redesign

Digital transformation

Branding

Growth

Usability

Conversion

Revenue

Efficiency

Web3

Fintech

26 Feb 26

How we helped a European crypto-finance platform boost user onboarding and streamline transactions

Discover how Lazarev.agency redesigned EllipX’s user flows, dashboards, and navigation to enhance onboarding, build trust, and streamline crypto transactions.

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Laptop on a blue background showing a dark crypto/finance dashboard with a large balance, line chart and asset list.
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“Through a detailed understanding of the client’s platform, Lazarev. was able to create a clean and intuitive UI/UX design that ticked all the boxes. The team was receptive to all requirements and requests and adapted well to timeline changes. They produced accurate mockups at every iterative stage.”

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Nick Chapman

Founder at Pika AI

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